Answer modes
woic.ai gives you six ways to answer a call. They combine to make a smart, programmable phone.
Always me — every call rings you. If you miss it the caller can leave a note or talk to AI (if you enable AI fallback).
AI first — every call goes to your AI receptionist. It always opens with: "You're speaking to
Smart routing — define rules based on the reason the caller types. Example: "dance class enquiry → AI", "partnership → human", "urgent → human".
VIP / trusted — known callers (family, paid clients) can bypass AI and ring you directly.
Business hours — humans in hours, AI after hours.
Manual switch — Available · AI only · Do not disturb · Emergency only · Offline.