Privacy policy

We do not record your calls by default

We do not claim zero data. That would not be true for a service that has to run a phone. We keep only what is needed to operate woic.ai, support safety, and show your own history.

What your account stores

What call history stores

Data retention and automatic purging

We automatically purge personally-identifiable network metadata (IP addresses and browser user-agent strings) from completed calls after 90 days. Caller name and email are retained longer because they are surfaced in your inbox and contacts. You can delete individual calls or your entire account from Settings at any time.

When AI is enabled

AI transcripts and summaries are created only when AI mode is enabled, and only kept in woic.ai for as long as you choose to keep them. To answer with AI, we may send call content and related context to the selected AI provider, such as OpenAI, Google Gemini, or Anthropic.

Services that help run woic.ai

We may use infrastructure, notification, analytics, payment, and AI providers to deliver the service. They receive only the data needed for their role, such as processing AI replies, sending push notifications, handling payments, hosting the app, or diagnosing reliability issues. AI providers may process and retain submitted prompts, audio, transcripts, outputs, metadata, and safety signals according to their own current terms, privacy, data processing, retention, and abuse-monitoring policies.

AI provider policies apply

When your calls are routed to AI, the data handling, security, and usage rules of the selected provider apply. We do not control these third-party services and their policies may change over time. You must perform your own research and review their latest terms:

Abuse prevention and security logs

To protect users and the platform, we may retain reports, ratings, IP-derived abuse signals, device/browser metadata, audit logs, and fraud or rate-limit events for longer than ordinary call history when needed for safety, legal, or security reasons.

Export, deletion, and lawful requests

You can export or delete your data from Settings. Some records may be kept where needed for security, abuse prevention, payment records, legal compliance, dispute handling, or service integrity. Lawful requests are reviewed individually, and we will notify you unless legally prohibited.