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Product roadmap

We are always working to make woic.ai work better for you.

See what we are building next and what is already live. Have a request? Write to us at hello@woic.ai to share what you need.

Coming soon

Upcoming updates

These are the next features and integrations planned for woic.ai, in timeline order.

Add team calls & live transfer

Calling

Invite team members into a live call or transfer callers seamlessly without hanging up.

Add video call support

Calling

Switch from a voice call to a video call instantly in-browser for visual consultations or demos.

Integrate calendar bookings

Integrations

Let callers book a slot on your calendar directly from the call screen if you are away.

Add webhooks & CRM integrations

Integrations

Sync call details and captured fields to external platforms like Slack, Zapier, or your CRM automatically.

Add call analytics & metrics

Analytics

Discover call patterns, peak call hours, and which links generate the most opportunities.

Support custom domains & branding

Branding

Run the calling interface on your own domain (e.g. call.yourcompany.com) with custom styles.

Build native iOS & Android apps

App

Access reliable background ringers and push notifications via dedicated mobile apps.

Already shipped

Live features

Here is what we have built so far, in order from the most recent release to the very beginning.

Added call waiting

Calling Shipped

Already on a call? A second caller can wait while you see their name and reason โ€” then end the current call and switch to them, or decline, without leaving your live call.

Added automatic call pop-out

Calling Shipped

On supported desktop browsers, active calls can open in a small floating window when you leave the tab.

Added stronger live-call support

App Shipped

Keep the screen awake where the browser allows it, with OS call controls that help you return quickly.

Added delayed AI pickup

AI Shipped

If you do not answer after your chosen time, your AI can pick up so the caller is not left waiting.

Added business-hours editor

Routing Shipped

Set weekly open hours from Routing so calls know when to ring you and when to use AI.

Added saved AI transcripts

Inbox Shipped

Open an inbox call to see the full AI conversation below the summary when transcript keeping is enabled.

Added one-click install setup

App Shipped

The dashboard can guide new users through app install and notifications in one simple flow.

Added live AI-to-human handover

Calling Shipped

Let the AI request a human during an AI call, ring the right owner, and show a live summary before they join.

Added human-to-AI handover and takeover

Calling Shipped

Send an active human call to your own AI, or take back an AI-handled call without making the caller restart.

Added two-sided AI call handling

AI Shipped

When both sides engage their own AI, woic.ai can keep the conversation moving with each side using its own provider settings.

Added opt-in voice-note transcription

Voice Shipped

Transcribe missed-call voice notes only when enabled, using OpenAI or Google STT with managed fallback support.

Added background-call protection

Calling Shipped

Warn callers when browser backgrounding may freeze audio, and send a return-to-call prompt so they can recover quickly.

Added editable WOIC handles in contacts

Contacts Shipped

Save, edit, search, and call back contacts by their WOIC handle, including handles learned from recent calls.

Added admin safety report triage

Safety Shipped

Review safety reports, move them through open/reviewing/resolved/dismissed states, and keep an audit trail.

Added outgoing call details

Inbox Shipped

Let signed-in callers find details for calls they placed, not only calls they received.

Improved PWA session recovery

App Shipped

Make installed-app sessions and logout redirects more reliable when a stale mobile PWA wakes back up.

Added interactive status dropdown

UI Shipped

Switch your availability status (Available, Busy, Offline) directly from the dashboard greeting.

Added cross-peer hold signaling

Calling Shipped

Pause and resume live calls with clear visual indicators on both ends.

Added end-call button in live status bar

Calling Shipped

Hang up any active call instantly with a single button in the top status bar.

Added parallel call lines for AI

AI Shipped

Let your AI receptionist answer multiple calls at the same time depending on your plan.

Added Google Gemini Live audio

AI Shipped

Upgraded the voice engine to support natural, low-latency conversations with Gemini Live.

Added OpenAI, Gemini Live, and Anthropic support

AI Shipped

Let users connect OpenAI, Google Gemini, or Anthropic Claude as their AI receptionist provider.

Added custom voice selection and preview

AI Shipped

Select your receptionist's voice, listen to previews, and test call settings.

Added smart goals selection

AI Shipped

AI automatically records caller reasons, details, and follow-ups based on the conversation goals.

Added embeddable call widget

Widget Shipped

Embed a floating "Call Me" button on any external site with a simple HTML snippet.

Added high-quality QR code generator

Sharing Shipped

Generate scanner-compatible QR codes to print on offline business cards or posters.

Added inbox search & archiving

Inbox Shipped

Quickly find call logs by name or reason, and archive chats to clean up your list.

Added contact database auto-deduplication

Contacts Shipped

Group calling logs automatically under distinct contact profiles for easy editing.

Added push notifications for offline calls

App Shipped

Get real-time call alerts on your phone or desktop even when your browser is closed.

Added installable Web App (PWA)

App Shipped

Install woic.ai on iOS, Android, or Desktop for full-screen access and native splash screens.

Added secure relay routing (TURN)

Security Shipped

Force calls to route through a secure TURN server to protect caller IP addresses on strict networks.

Added premium emoji & phone handles

Handles Shipped

Claim and validate usernames with emojis, phone numbers, or custom characters.

Added mic meter & connection quality checks

UI Shipped

View live voice input levels and network connection strength indicators during active calls.

Added live-simulated voice orb & waveform

UI Shipped

Interact with a beautiful, speaker-aware voice wave simulation directly on the landing page.

Added customizable call reasons

Settings Shipped

Customize a list of suggested reasons for callers to choose from before ringing.

Added post-call signup & sharing

Growth Shipped

Let guests quickly sign up for their own handle or share their calling link after a call.

Added spam & privacy controls

Security Shipped

Block unwanted handles and require callers to fill out a short form before the call connects.

Added browser-to-browser calling

Calling Shipped

Make and receive secure voice calls directly inside the web browser with zero phone configuration.

Roadmap: what woic.ai has shipped and what comes next ยท woic.ai